THE SHIRE of Denmark is the second-highest performing local government in the Great Southern, ranking well above the average for councils across WA according to the latest community survey results.
The annual survey tested 55 areas of the Shire’s business, with all questions aligned to the community’s hopes for Denmark as set out in the Shire’s Strategic Community Plan. This year’s survey was undertaken by all local governments in the Great Southern, and benchmarks the Shire’s performance against neighbouring local governments and others across the state. The Shire is leading across the Great Southern in eight areas including place to live, sense of belonging, customer service, library and information systems, community advocacy, trails and cultural events/the arts. As a place to visit, Denmark emerged as the forerunner across the whole of WA.
Shire CEO Bill Parker said the Shire’s improved focus on serving the community was beginning to pay off. “In 2017, we asked the community to set the Shire’s direction. In response we have changed our approach, amended systems and processes, carefully selected key projects and changed our structure to help us achieve our community’s vision,” he said. “Since then, we have worked towards transforming the organisation to become more dynamic, responsive and community focused. “It’s very fulfilling to see the community recognising the progress we have made. I’d like to thank the community members that have taken the time and effort to participate in this process.”
As well as the community survey, the Shire undertook a staff survey which measured employee satisfaction and the business internally. Ninety six per cent of staff rated the Shire of Denmark as a positive place to work, and the likelihood of staff recommending the Shire to others as a place to work ranked just seven points below the highest scoring local government in WA.
Shire of Denmark President Ceinwen Gearon said she was also pleased with the survey results. “It is truly satisfying to see the hard work of staff, with the support of council, paying off,” she said. “I would like to extend the gratitude of Council to Shire staff and the executive team.” “The results of both surveys offer us opportunities for further improvement, so we look forward to working collaboratively with the community to realise these,” she said. The results of the community survey will be available to view on the Shire’s website from Tuesday and will be presented at Council’s June 18 meeting.